WheelHouse works hard to provide exceptional service to businesses, ranging from 5-10 person shops to Fortune 100 Companies. We value our position as a vested partner, with each one of our customers.
Understanding how your business functions, day-to-day, allows our team to structure IT solutions that follow your business vision and avoid untimely surprises.
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WheelHouse Solutions has been recognized by multiple professional and community organizations for excellence in service and commitment to being a great workplace!
Find out more about the accolades we’ve received and articles in which our company has been featured.
WheelHouse Solutions’ objective is to constantly exceed our clients’ expectations with exceptional IT solutions and support.
We’ve compiled some of our online presentations to explain our capabilities and services to potential and existing customers.
WheelHouse Solutions deploys strategic IT resources for faculty, staff and students, helping our educational clients succeed with flexible, cost-effective solutions. From cloud services to network monitoring, we leverage technology solutions that help educational institutions define a clear strategy, achieve their technology objectives, increase operational efficiency, reduce operating costs and minimize system downtime.
Healthcare is evolving, and you need the technology team to help your organization evolve with it. At WheelHouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.
With WheelHouse Solutions global positioning satellite (GPS) technology you can manage your company’s entire fleet, whenever and wherever you like. Our advanced technology allows you to locate the closest vehicle to a new job, confirm vehicle stops, and monitor customer visits. Our GPS Solutions even allow our clients to dispatch more accurately, with fleet maps and driving directions.
If you are experiencing a service issue and do not have a Client Portal account, please call us at (314) 492-2506 / (800) 750-4880. Ask your account manager about your free access to the Client Portal.
You may also open a quick ticket, online, by clicking here.
We are a dynamic, fast-growing, managed services firm, helping clients leverage technology solutions to grow and thrive in the 21st century.
When it comes to hiring, we prefer the direct approach; check out our job openings, and if you’re interested (or just want to say hello), email your resume/cover letter.
WheelHouse Solutions provides Circuit Restore™ to businesses throughout the Louisville, Kentucky area.
A disturbance in your circuits can halt everything and reduce productivity. Businesses that rely on uninterrupted connectivity during operating hours suffer from such disruptions. These businesses depend on their circuits to facilitate essential tasks like processing credit cards, placing orders, and accessing crucial business data. When circuits fail, it effectively puts your business on pause until the circuit is fixed.
Circuit Restore™ allows customers to choose proactive monitoring and fast resolution of voice and data circuit outages. With Circuit Restore™, our dedicated Network Operations Center monitors your circuits at scheduled intervals and performs regular testing. If a circuit outage occurs, our team promptly informs you via email. With our advanced Platinum Monitoring service, we contact the service provider, initiate a ticket, and maintain communication with the carrier until the circuit is repaired and the ticket is closed. This comprehensive service ensures that your circuits are up and running again as quickly as possible, minimizing any disruption to your business operations.
Circuit Restore™ is a cost-effective solution to prevent costly periods of inactivity and deliver outstanding responsiveness and customer support, all at an affordable rate of just a few cents per day. We offer two service levels to cater to your specific needs.
1. Circuit Pinged
Pings are sent to measure packet loss, latency and determine if a circuit is operational. Five unsuccessful pings, in succession, will result in notifications being sent.
2. Email Notifications
Notifications are sent via email to alert you that there’s a problem on your circuit. You will receive an additional email notification when the circuit is restored.
3. Carrier Contact
WheelHouse will act on your behalf, contact the service provider and work to restore the circuit quickly, ensuring maximum uptime for your business.
4. Circuit Restored
Once the service provider has corrected the issue and the circuit is restored, we’ll notify you by email, ensure you’re happy and close the ticket.
Serving all of Louisville, WheelHouse Solutions provides voice and data circuit monitoring to businesses across the country. If you’d like more information on Circuit Restore™, please fill out the form on this page and someone from our offices will get back with you quickly.
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