WheelHouse works hard to provide exceptional service to businesses, ranging from 5-10 person shops to Fortune 100 Companies. We value our position as a vested partner, with each one of our customers.
Understanding how your business functions, day-to-day, allows our team to structure IT solutions that follow your business vision and avoid untimely surprises.
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WheelHouse Solutions has been recognized by multiple professional and community organizations for excellence in service and commitment to being a great workplace!
Find out more about the accolades we’ve received and articles in which our company has been featured.
WheelHouse Solutions’ objective is to constantly exceed our clients’ expectations with exceptional IT solutions and support.
We’ve compiled some of our online presentations to explain our capabilities and services to potential and existing customers.
WheelHouse Solutions deploys strategic IT resources for faculty, staff and students, helping our educational clients succeed with flexible, cost-effective solutions. From cloud services to network monitoring, we leverage technology solutions that help educational institutions define a clear strategy, achieve their technology objectives, increase operational efficiency, reduce operating costs and minimize system downtime.
Healthcare is evolving, and you need the technology team to help your organization evolve with it. At WheelHouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.
With WheelHouse Solutions global positioning satellite (GPS) technology you can manage your company’s entire fleet, whenever and wherever you like. Our advanced technology allows you to locate the closest vehicle to a new job, confirm vehicle stops, and monitor customer visits. Our GPS Solutions even allow our clients to dispatch more accurately, with fleet maps and driving directions.
If you are experiencing a service issue and do not have a Client Portal account, please call us at (314) 492-2506 / (800) 750-4880. Ask your account manager about your free access to the Client Portal.
You may also open a quick ticket, online, by clicking here.
We are a dynamic, fast-growing, managed services firm, helping clients leverage technology solutions to grow and thrive in the 21st century.
When it comes to hiring, we prefer the direct approach; check out our job openings, and if you’re interested (or just want to say hello), email your resume/cover letter.
WheelHouse Solutions provides Microsoft Teams with Phone System to businesses throughout the Louisville, Kentucky area.
Microsoft Teams Phone System simplifies management and improves collaboration by delivering enterprise voice services through Office 365/Teams. It enables businesses to utilize Microsoft Teams as a state-of-the-art Cloud PBX phone system or Unified Communications (UC) solution. By embracing Microsoft Teams, organizations can eliminate the need for on-site infrastructure and seamlessly transition to a pure cloud-based deployment.
Microsoft Teams seamlessly integrates with the familiar and widely used Office 365 Suite of products.
As your partner, WheelHouse Solutions will assist you in implementing the Microsoft Teams Phone System. Our professional and trained staff will collaborate with your internal teams to understand existing call flow and seamlessly translate it into a comprehensive voice solution. Our dedicated project managers will work closely with your staff to ensure strong implementation, offering various call routing options tailored to your business goals.
To accommodate clients who prefer a gradual transition, we adopt a phased approach when implementing the Microsoft Teams Phone System. Our customized plan aligns with your existing phone system, incorporating SIP trunks to provide PSTN access. By successfully implementing the SIP trunks while maintaining your current phone system, we minimize risk and enable a seamless integration of the new voice solution. This approach allows users to gradually adapt to the Teams solution, reducing disruption, and maximizing user adoption.
Despite being the fastest-growing application in Microsoft’s history, there are still customers who have yet to embrace Microsoft Teams. If you already have Microsoft Office 365, this dynamic software solution for enhancing team collaboration is already included. Our team of certified professionals can assist in familiarizing your employees with the application, ensuring their comfort and proficiency. Additionally, we offer expert guidance on leveraging Active Directory and Group Policy to maximize the value of your Microsoft investment.
WheelHouse Solutions will assist you in setting up and thoroughly testing your Teams Phone System. Moreover, we will provide comprehensive support to ensure that your business receives calls according to your unique specifications. Our dedicated team will take care of all the necessary details, ensuring a customized communication solution for your organization.
Our skilled staff will ensure that your business efficiently manages incoming and outgoing calls. Our project managers and service delivery team will assist you with various aspects, including Analog Devices, Auto Attendants, Call Queues, and Voicemail Configuration, among others. Correct implementation of your Teams Phone System enhances user acceptance and boosts employee satisfaction, leading to improved communication experiences within your organization.
While most clients use the softphone feature in Microsoft Teams, some may require virtual or on-site implementation services. This may involve tasks such as physically placing and testing desk phones and providing second-day helpdesk support for any arising issues. WheelHouse Solutions offers these comprehensive services to ensure that your business’s new voice solution is set up for success and operates seamlessly.
To maximize the potential of the Microsoft Teams Phone System solution, certain clients may benefit from virtual or on-site training. WheelHouse Solutions offers personalized training services to ensure that your staff is equipped with the necessary knowledge and skills to make the most of the Teams Solution. By providing tailored training, we increase the likelihood of your team utilizing the full potential of the Teams Solution for improved productivity and efficiency.
WheelHouse Solutions offers comprehensive configuration, implementation, and training services for the Microsoft Teams Phone System. With collective experience of over 200 years in the telecommunications industry, our highly skilled implementation team has been recognized with awards for their expertise. We pride ourselves on working quickly and efficiently with organizations to seamlessly integrate voice communications over the Microsoft Teams platform. By partnering with us, corporate clients can focus on their core competencies while we operate as an extension of their team, ensuring a smooth transition and optimal utilization of the Microsoft Teams Phone System.
If you would like additional information on Microsoft Teams, we invite you to give us a call or use the contact form on this page to request additional information. We look forward to working with you to design a solution that will meet your needs now, as well a allow for future growth and flexibility.
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